Messages/Chats
- Click on the 'Messages' Icon: Locate and click on the 'Messages' icon in the portal to access your message center. When you have an unread message, a red dot will appear on the 'Messages' icon to alert you. Additionally, if you have allowed notifications, your browser will notify you of new messages,
Messages are sent at a company level; the jobseeker will not know with whom they are speaking with from the company
- View Messages and Conversations: A list of messages sent and ongoing conversations will be displayed here. Review your message history and current threads.
- Start a New Conversation: To initiate a conversation with a jobseeker not currently on the list, search for the jobseeker, then select 'Send a Message' on their profile to start a new chat.
- Attach Files: You can attach relevant files related to job opportunities directly within the message to share additional information with jobseekers.
- Set Up Video Chat: Click on the ‘Phone’ icon to set up an instant video chat for both you and the jobseeker. Use the portal’s video chat feature to speak with them.
- Follow Portal Guidelines: Ensure that your communication adheres to the portal’s guidelines and best practices for effective and professional interactions.
If you'd prefer watching a video, feel free to download the attached video guide to get up to speed!
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Reminders/Best Practices
Keep Your Profile Updated: Ensure that your organisation’s profile is current with accurate contact details and relevant information. This helps attract the right talent and improves communication efficiency. Timely Communication: Respond to messages ...